Maintenance & Support (AMC)

Support that keeps your software running after go-live

Every project includes a warranty period. After that, choose a plan that fits how much you rely on the software.

From₹2,000per month · AMC Basic

IllustrationBackupsUpdatesFixesTraining

What’s included

What you get

  • Bug fixes on every plan
  • Backups and security updates: monthly, weekly or daily
  • Response in 2 working days, 1 day or the same day
  • Small changes included on Standard and Priority
  • Staff training on Standard and Priority

Prices exclude GST and third-party costs such as hosting, SMS and WhatsApp charges. Final price depends on scope.

Who it’s for

Built for businesses like these

Businesses that depend on their software every day

Teams with new staff who need training

Owners who want backups and updates handled

Plans

Compare AMC plans

AMC plan comparison
What’s includedBasicStandardPriority
Monthly fee (from)₹2,000₹5,000₹10,000
Bug fixesYesYesYes
Backups and security updatesMonthlyWeeklyDaily
Response time (working days)2 days1 daySame day
Small changes includedNoneUp to 4 hours / monthUp to 10 hours / month
Staff training session—QuarterlyMonthly

Basic

Monthly fee (from)
₹2,000
Bug fixes
Yes
Backups and security updates
Monthly
Response time (working days)
2 days
Small changes included
None
Staff training session
—

Standard

Monthly fee (from)
₹5,000
Bug fixes
Yes
Backups and security updates
Weekly
Response time (working days)
1 day
Small changes included
Up to 4 hours / month
Staff training session
Quarterly

Priority

Monthly fee (from)
₹10,000
Bug fixes
Yes
Backups and security updates
Daily
Response time (working days)
Same day
Small changes included
Up to 10 hours / month
Staff training session
Monthly

Prices exclude GST and third-party costs such as hosting, SMS and WhatsApp charges. Final price depends on scope.

How we deliver

You approve each stage before we move to the next

  1. UnderstandWe visit or call and study your current process.
  2. Write it downA requirement document you read and sign.
  3. DesignYou approve every screen before coding starts.
  4. BuildWeekly demos, so you see progress as it happens.
  5. Test togetherYour staff test with real data and sign off.
  6. Go liveInstallation, training and handover documents.
  7. SupportWarranty period, then an optional AMC.

FAQ

Common questions

Is AMC compulsory?

No. Every project includes a warranty period; after that the AMC is optional.

Do unused change hours carry over?

No. Small changes are included up to the plan's monthly hours, and unused hours do not carry forward. Anything larger is quoted separately.

Not sure what you need? Tell us your business problem.

We reply within one working day with next steps.

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